Question 1

How to use a personalized stamp

Accepted Answer

To apply the stamp, choose a flat and hard surface so the text prints brightly and evenly.
 Open the stamp cover and find the correct position of the stamp so that the stamp text is printed on the correct side.
 Before making an imprint on the chosen item, make 1-2 stamps on paper to check the quality of the imprint and the need to refill the ink.
 After applying the stamp, wait 24 hours for the ink to dry and then the items can be washed (preferably at a temperature not exceeding 40⁰) or dry cleaned. The applied drawing will hold up to 20-30 washes.

Question 2

How to use thermostickers?

Accepted Answer

Attach the sticker to the label on the clothes or to the fabric with the text towards you. Heat the sticker with an iron through a fabric napkin - hold the iron on the sticker for 20-30 seconds. 
For the sticker to hold well, wait 2 hours - do not wet the sticker area and do not tear off the sticker. After 2 hours, clothes with a sticker can be washed (preferably at a temperature not exceeding 40⁰) or dry cleaned. 
The sticker will hold, the drawing on the sticker does not wash off. After the sticker is removed from the clothes, it cannot be reattached.

Question 3

How to use tags?

Question 4

How to pay for the order?

Accepted Answer

Payment is made according to the invoice compiled by the Seller and sent to the Buyer's email (specified in the order). The invoice is compiled in electronic form and is valid without a signature.
After placing the order, the Buyer receives an invoice for payment to the email within 24 hours.
The Buyer must pay for the order within 5 working days. If the order is not paid within this period, it is automatically canceled.​

Question 5

Delivery methods

Accepted Answer

Omniva parcel machines;
Self-pickup by prior arrangement, Riga city center. Delivery time for the parcel is 1-3 business days, during holidays delivery may be delayed up to 7 business days. If you have not received your order within 7 business days, please contact us at stampstore@gmail.com or write to us on the Instagram page.

Frequently Asked Questions

How to use a personalized stamp

How to use thermostickers?

How to use tags?

How to pay for the order?

Delivery methods